Cable Subscribers Expect Equal Treatment for Public Channels
Recent survey results show that over 85% of Chicago cable subscribers say it's important that community channels are easy to find and record. Subscribers also want community channels to have technical advancements equal to commercial channels.
AT&T's Channel 99 U-Verse PEG product fails to deliver what subscribers expect. On U-Verse, community access channels are hard to find, can't be recorded, aren't listed in its program guides, and have inferior functionality in comparison with commercial channels.
(combined Very, Somewhat Important % + combined Not Very, Not at All Important %)
Research was completed by Group W. Communications, LLC in consultation with The Buske Group. Interviews were conducted by telephone from 9/23/2010 to 10/2/2010 with 400 randomly selected Chicago cable subscribers.